Can you all tell me what routers/modem brands you have so I know the right one to test? I know other people have had this problem too.
Why would my internet connection have anything to do with it losing video signal? So I’ve had this issue for over a year now and I’ve talked with Hue on Twitter about it and they’re saying it’s my Arris router/modem causing the issue. The issue with the Philips Hue sync box and Hue Bridgeįor its configuration, the Philips Hue system requires devices such as the Philips HDMI Sync Box and the Philips Hue Bridge, in addition to the LED lights themselves.īut, users who have Arris routers at home are having issues that do not allow the correct operation of Hue due to an incompatibility/connectivity issue with the Philips Hue Bridge ( 1, 2, 3, 4). But, to this day, the company has not yet developed an effective solution to Philips Hue users. The related reports are from many months ago. Learn more about the sync box at Hue, the content-based atmospheric lighting system, has compatibility issues with Arris routers. Watch movies and play video games like never before with the Hue Sync mobile app and the Philips Hue Play HDMI Sync Box. GET AN IMMERSIVE ENTERTAINMENT EXPERIENCE
PHILLIPS HUE SYNC BOX TV
The Philips Hue Bridge acts as the middleman between your lights, the Hue Sync mobile app, and the sync box, allowing you to sync your smart lights with your TV screen for surround lighting. SUPPORTS HIGH-QUALITY VIDEO FORMATS The Philips Hue Play HDMI Sync Box is compatible with 4K, Dolby Vision, and HDR10+, letting you enjoy the highest quality picture you can get at home - all while your Philips Hue smart lights sync to give you surround lighting. The Philips Hue Play HDMI Sync Box has four HDMI inputs, allowing you to connect multiple media devices, such as gaming consoles and streaming devices, to your Hue smart lighting setup. Use the Hue Sync mobile app to set your sync box to come on automatically - or even switch input modes - when it detects that your connected HDMI device powers on.Ĭreate an Entertainment area in the original Hue app to sync up to 10 color-capable Philips Hue lights with the content on your TV screen.
Choose light settings in each mode to tailor your entertainment experience even more. Switch between video, game, and audio modes with the touch of a button. Customize sync settings by controlling the brightness and speed of the light effects. Use in-app controls and settings to make your entertainment experience your own. Control your entertainment experience and sync box any way you want: with the app, on-product control button, any infrared TV remote, or your voice via Amazon Alexa, Siri, and the Google Assistant. You’ve heard of surround sound, but have you heard of surround lighting? Expand your home theater to include your smart lights, which respond to the content on your TV screen.Ī simple setup allows you to easily connect to your Hue Bridge and use your sync box with any TV and HDMI device. SYNC PHILIPS HUE LIGHTS WITH YOUR HOME THEATER Sync your on-screen TV content to your Philips Hue smart lights for a fast, seamless display of colorful light that responds to and reflects what you watch or listen to. Use the Hue Sync mobile app and the Philips Hue Play HDMI Sync Box to get lights that dance, flash, dim, and brighten with the content on your TV screen.
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